Northern Arizona Rehabilitation & Fitness Building
480 South Willard Street
Cottonwood, AZ 86326
525 North Switzer Canyon Drive
Flagstaff, AZ 86001
The following are reviews from patients of Dr. Jones.
“I was pleased with Dr. Jones’s pleasant manner and a clear explanation of the condition of my back! I know now what’s been causing my problems, and with Flagstaff Bone & Joint Institute, I know it will be taken care of properly.”
– Carol M.
“Dr. Jones was attentive and helpful in his diagnosis and planning a treatment plan.”
– Frederick S.
“I was so pleased with Dr. Ross Jones. He explains everything to me so that I could understand what is going on with my situation. Been to other doctors and even with my X-ray and MRI, I went into seeing the other doctor to get the results I went in not knowing anything and came out even more confused. So we were out camping and met a couple, and they recommended Flagstaff Bone & Joint. I am glad we met them. I will also recommend this place to anyone that is having issues like me. Thank you, Dr. Ross Jones, for making my day.”
– Christina J.
“I was impressed with Dr. Jones. My background with King County FD #4, and paramedic for many years. Dr. Jones talked in layman's terms and made me aware of the new techniques which he highly recommended. I would rate him higher than five on your scale! I will be happy to refer my friends and associates to Dr. Ross Jones!”
– Charles D.
“Dr. Jones is a great guy and an excellent Doctor and explains things that are easy to understand. He is always upbeat and has an excellent, bedside manner.”
– James M.
“I can’t thank Dr. Jones enough for the great job he did on me, I am pain-free, no more tingling, numbness, no freezing foot! All his staff is excellent, and his PA, thank you again! Robert Ontiveros”
– Robert O.
“Dr. Jones was wonderful. He listened to my concerns and was articulate.”
– Michelle E.
“I genuinely appreciate Dr. Jones and the procedures that he wants to do with me. I'm all up for physical therapy; I will try everything besides surgery.”
– Katherine G.
“Dr. Jones is a fantastic surgeon! I was unable to do most activities that were important to me. After my anterior and posterior fusion of L4/L5, I have been given my life back, and I am once again able to enjoy the activities that are a part of who I am. I got released for all events after three months, and I am pain-free. The recovery is much shorter than I ever anticipated. Thank you, Dr. Jones, for your excellent care, compassion and returning my active lifestyle.”
– Sheri T.
“Dr. Jones provided my wife and me with excellent patient care. He went out of his way to explain the results of our x-rays and my wife’s MRI. He took as much time as was needed - no rush, and he offered several options for treatment.”
– Les T.
“Dr. Jones and his assistant were very informative in dealing with my symptoms. I never felt rushed, and he answered all of my questions. I am on an optimistic path to relief.”
– Steve M.
“Always spoke to me directly, never used an IPad. Friendly and confident.”
– David C.
“From the start, Dr. Ross Jones has been compassionate, caring and listens to every complaint/ailment thrown his way. He explicitly explains what he believes is going on and what his treatment plan is.”
– Rebecca C.
“Dr. Jones provided relief I was feeling in my leg due to pressure on the nerve going through L4. The procedure was quick; the recovery was complete.”
– Gary L.
“Everyone is always friendly the doctor is still smiling answers every question without any hesitation without any problem. They make being an in a bad situation better.”
– Robain W.
“He was very positive, delivered the information I did not want to hear but did it in a way that gave me hope.”
– Judy H.
“Everyone was courteous, professional & knowledgeable. A very nice experience!”
– Roger F.
“Great and wonderful staff.”
– Travis T.
“I was genuinely amazed at how efficient the staff was. My visit was for a back consultation, and Dr. Jones was outstanding in listening to my concerns and providing me with the rationale for the next steps. I am glad I chose Flagstaff Bone & Joint.”
– Bruce A.
“I was amazed that I was able to walk in and be seen within 20 minutes with no appointment. Dr. Jones was great and listened to everything I had to say. I would recommend to others.”
– Chris J.
“Staff was friendly and wait time was super short. That's important to me. Dr. Ross was very thorough and not pretentiousness. Thank you for a beautiful experience.”
– Kaye B.
“I am happy with the caring attitude of Dr. Jones in helping me find the best path to deal with my spine issues. He has been very thorough in diagnosing me and providing me with information as to what are the best options for me. I am so happy my GP recommended him to me!”
– Kathleen H.
“Dr. Ross Jones is the very best. Thank you for having him on your staff. We would refer him to anyone.”
– Ted M.
“Dr. Jones has been a very great doctor to me since the first day. I have seen him, and I would most definitely recommend him to anyone in need of the type of doctor he is.”
– Stacy M.
“Dr. Ross Jones is the best doctor I saw for my condition. He did just my surgery, and he is number one. Most importantly he knows what he is doing. Very professional.”
– Jutta N.
“Very kind and caring. Explained x-rays and what might be expected if MRI is done. I look forward to meeting with him again.”
– Susan S.
“The staff is so professional. They are wonderful. Dr. Jones is a lovely young man. He knows how to listen.”
– Rebecca M.
“First of all, the doctor was on time which is impressive these days. The staff was helpful and courteous as was the doctor. It was overall an excellent experience.”
– Robin B.
“Dr. Jones was very helpful in explaining what the MRI revealed and took the time to discuss my options for a treatment plan.”
– Betty B.
“Dr. Jones and his staff strive for excellence when it comes to patient care. The communication was impeccable throughout my entire time as a patient. I would highly recommend Flagstaff Bone & Joint to everyone!”
– Nathan W.
“Dr. Jones was attentive and thorough. He offered further testing to help with finding the source of the problem; which is appreciated.”
– Jill K.
“Dr. Jones took time to answer all the questions my husband and I had concerning the proposed surgical procedure. He was very kind, patient and professional.”
– Wendi H.
“Things went very well. Dr. Jones worked on a hard case repairing my back. He worked repairing the spine damage. I do believe God was holding his hand.”
– Chester L.
“Dr. Jones took a generous amount of time with me to explain my conditions and treatment options. He was very professional, and I felt I was in good care.”
– Greg K.
“Dr. Jones is not only professional but has the best bedside manner of any doctor I've ever been to. He is personable and likable with a genuine personality. He takes time to explain what he will be doing or has done. I never felt as if any question was too small or insignificant. Any problem a family member or I had got answered thoroughly, and in a manner, we could understand. It's a shame that all doctors can't be like him.”
– Holly B.
“Dr. Jones is not only a phenomenal surgeon, but a very caring, compassionate individual as well. He always conducts himself in a professional manner while fully explaining information that is understandable to non medical persons. I continually feel secure placing my health in his hands.”
– Stefanie P.
“Dr. Jones is outstanding. He can work on me any day!”
– Mark H.
“Dr. Jones is always pleasant and helpful. He takes the time necessary to explain your condition and possible treatment options.”
– Mark M.
“Dr. Jones reviewed the x-ray I brought with me and explained what he saw. Afterward, he recommended my options, prioritizing what we should do first. I had no reason to question his recommendation. The x-ray showed I had fusion at the bottom of my spine; so, we decided to strengthen the muscles on both sides of my spine with physical therapy and evaluate after.”
– Nick S.
“Dr. Jones was informative, clear, described alternative treatment, and gave treatment dates.”
– Lola S.