Robert A. Cheney M.D.

Back, General Orthopaedics, Neck, Spine
4.983335
Verified Patient Rating: 5 (60 patient reviews and ratings)
1367 Washington Avenue, Suite 300
Albany, NY 12206
Appointment Line: (518) 489-2666

Patient Reviews

The following are reviews from patients of Dr. Cheney.

“Dr. Cheney was very professional and courteous. He got right to the point rendering his diagnosis and explaining why I was having pain. He gave me the confidence that I would be able to return to my normal routine (exercise, work) without distracting discomfort and pain. The PT regimen is working better than I expected.”
– Mark C.
5
Patient rating: 5 stars
“I was referred to Dr. Cheney by a nurse practitioner in the area. After driving 3 hours, it was a pleasure to meet with him. He actually listened to me instead of blowing me off like my primary doctor did. He took the time to explain what had happened and the course of action for results. Very friendly, polite and courteous. I would recommend him to anyone from the Sullivan County area.”
– Bj G.
5
Patient rating: 5 stars
“Dr. Cheney has a great bedside manner! His kindness, patience and directness about the surgical procedure I was having left me with no questions. I was very confident in having him perform the necessary surgery. My follow up appointment went well; I didn't feel rushed; all questions were answered satisfactorily.”
– Leslie S.
5
Patient rating: 5 stars
“Dr Cheney has been, and continues to be an excellent practitioner. On this visit he prescribed a course of action for me and explained that there are several options to consider. I have complete faith in his abilities and feel that I am in good hands.”
– Alan L.
5
Patient rating: 5 stars
“I was very impressed with the professionalism amongst the staff. Beautiful, neat, clean facilities also. Very helpful. The physicians were extremely informative, reassuring, kind, and knowledgeable.”
– Kathryn L.
5
Patient rating: 5 stars
“Excellent care. While I was in the hospital he was there every morning to check up on me. MY surgery went without a hitch. I've had a problem of my own making & he was there to help me along.”
– Ken W.
5
Patient rating: 5 stars
“Dr. Cheney ordered x-rays, and then gave me a very clear explanation of the reasons for my pain. He was very patient, answered all of my questions, recommended exercises and pain medication that would ease the pain. He also said that if the situation didn't improve in a reasonable amount of time, or if it got worse, to come back for further examination.”
– Roberta B.
5
Patient rating: 5 stars
“Detailed explanation and physical assessment of the issue. Appointment on time!”
– Deborah S.
5
Patient rating: 5 stars
“Very prompt, thorough, with detailed explanation, plus recommendation for specific therapy.”
– Deborah S.
5
Patient rating: 5 stars
“My experience with the Bone and joint center was exceptional. The staff is organized ( I don't think I waited more then 10 minutes for any appointments.) Dr. Cheney and Dan ( his nurse) are Knowledgeable, patient and kind. I was extremely nervous about my outcome and the amount of time I would miss from work. I am a single mother, and a nurse. I was impressed with the preop procedure, surgery and post op staff. All of the staff is amazing. I even forgot my sunglasses and they held them for me until my next appointment. On a scale of 1-10 with 10 being the best , I would give them an 11. Seriously, I will refer people to the Bone and Joint Center.”
– Mary H.
5
Patient rating: 5 stars
“My experience at the bone and joint center was excellent. Dr Cheney is a very down to earth doctor and surgeon. He took the time to explain everything to me. I'm very appreciative of the care he took in restoring my spine. Also the staff at the bone and joint center on the spinal floor were very nice and helpful. Thank you Dr. Cheney!!”
– Emmanual D.
5
Patient rating: 5 stars
“Dr. Cheney was very direct and helpful in understanding my back issues. A return visit and the prognosis and recommendations will get followed. It is my hope it works. Back in August to reevaluate.”
– Jim G.
4
Patient rating: 4 stars
“Very knowledgeable, helpful, clear, concise, highly professional, friendly, and polite, and thorough. I felt confident.”
– Vincent D.
5
Patient rating: 5 stars
“Very knowledgeable and overall the best!”
– David M.
5
Patient rating: 5 stars
“Professional, polite and thorough.”
– William D.
5
Patient rating: 5 stars
“The first time was seeing Dr. Cheney, and he was awesome! I took his time and explained everything to me about my spinal injury and what I can do to prevent it from happening again. He was very friendly.”
– Dawn B.
5
Patient rating: 5 stars
“Dr. Cheney is the man!”
– Joshua B.
5
Patient rating: 5 stars
“Excellent have seen Dr. Cheney many times over the years always explains things, so you understand. His staff is the best if appointment times run late. I hope I don't need that much time with him, but you know he will.”
– Joseph P.
5
Patient rating: 5 stars
“Doctor Cheney and his staff are the best! I was concerned about back surgery. I have suffered back pain for 30 years. The operation that Doctor Cheney performed was a life-changing event. There are so many beautiful opportunities open to me now that I can stand and walk with freedom of pain. Dr. Chaney took a conservative approach before agreeing to have me go under the knife. I am a former NFL player and operated on more than ten times. Doctor Cheney and staff take the time to answer your questions. I have always heard good things about Dr. Cheney. I know several people who had great success after surgery with him. I endorse Doctor Cheney. He only the best in the Capital Region. If you select him as your Doctor, you are in good hands.”
– Timothy S.
5
Patient rating: 5 stars
“Fantastic experience with Dr. Cheney! Professional, informative, and a good listener.”
– Alan J.
5
Patient rating: 5 stars
“Took the time to explain my condition to me in a way I understood best.”
– Marwan D.
5
Patient rating: 5 stars
“Dr. Cheney was very thorough and took his time explaining things to me, and provided an excellent roadmap going forward.”
– Jim D.
5
Patient rating: 5 stars
“Dr. Cheney has always been a great doctor and thorough and respectful.”
– Michael Y.
5
Patient rating: 5 stars
“Very professional and helpful.”
– Michael F.
5
Patient rating: 5 stars
“Dr. Cheney is a straight shooter and tells it like it is. He is well known in the region and highly respected. I feel comfortable trusting him with my injury and would/will recommend him to family & friends. The x-ray tech was quick, friendly & accurate. The nurse Rubina is on point, and the front desk women are polite and helpful.”
– John F.
5
Patient rating: 5 stars
“Such a friendly group of people from the front desk, PA, x-rays, up to Dr. Cheney. Informative and helpful! Recommend this group.”
– Lori V.
5
Patient rating: 5 stars
“I received excellent care and surgery.”
– David R.
5
Patient rating: 5 stars
“Excellent care and communication.”
– Kenneth W.
5
Patient rating: 5 stars
“Dr. Cheney inspired confidence in me when I broke my back and during the recuperation period when I felt like I wasn’t going to be well enough to go back to work. He took the time to listen. Dr. Cheney knows what he’s doing!”
– Aimee T.
5
Patient rating: 5 stars
“Dr. Cheney and his staff were very professional and provided me with confidence that all would go well, and it did. He took the time both before and after to explain what he was doing and some of the observations made during the surgical procedure. I highly recommend Dr. Cheney for any spinal surgery that might be required.”
– John M.
5
Patient rating: 5 stars
“Pleasant and understanding. Glad we were on the same treatment page instead of trying to talk me into something.”
– David S.
5
Patient rating: 5 stars
“I haven't been there in 8 years, and Dr. Cheney and his group made me feel like I never left, all the employees are so helpful and chipper it's a great visit always, and the doc is still great with me just a fantastic place to be at and get healed up as well.”
– Jeff S.
5
Patient rating: 5 stars
“Dr. Cheney, Dan Paul, and their tech are indeed amazing. Incredibly well informed and well versed in my case and potential treatment options. I do not take the disease state lightly and was indeed set at ease with their expertise and guidance. I live in Rochester and purposefully choose to come back to Albany to seek evaluation and care from you. Thank you very much!”
– Alexander T.
5
Patient rating: 5 stars
“Dr. Cheney and his staff were terrific. I would refer them to anyone. Their bedside manner was excellent and explaining the surgery was very good.”
– David C.
5
Patient rating: 5 stars
“Dr. Cheney is cordial, knowledgeable, and is receptive to patient questions. He gave me a thorough explanation of my issues and let me know that they were not extremely serious at this time: which was comforting to hear. I also appreciated the information he gave me on exercises to strengthen my back and very comprehensive printed information on both over the counter pain remedies and natural ones.”
– Mary K.
5
Patient rating: 5 stars
“Dr. Cheney was recommended to me buy some of the best doctors I have sorted out in the capital region. After my meeting today with Dr. Cheney, I left his office feeling much at ease. He had touched on my other health problems in conjunction with what I was seeing him for without me even asking a question. That experience confidence and knowledge score very high with me he is the only surgeon I would allow to correct my issues.”
– Dominic C.
5
Patient rating: 5 stars
“Professional, compassionate and respectful. He involved me in looking at the medical information and discussed in depth with me an option he felt confident could give me back the mobility and quality of life I’m looking for!”
– Michelle R.
5
Patient rating: 5 stars
“I want to thank Dr. Cheney for reassuring me and creating a treatment plan that I understood entirely and felt confident with. Before my referral, I saw other professionals who gave me pieces of information some who didn’t fit all my symptoms. This was very unsettling. Dr. Cheney is so knowledgeable, experienced, patient and warm. He has all the attributes an excellent doctor should have and more! Thank you for all you have done to help my son with his surgery an now me!”
– Deborah F.
5
Patient rating: 5 stars
“It was my first time, and I'd chosen him because of my friend's recommendations. I was not disappointed. Staff was pleasant and professional. Dr. Cheney was friendly, helpful and listened. He was so knowledgeable and had a sense of humor. I walked away with some resources in moving forward and having learned a lot. I went expecting surgery, after years of trouble but determined it was not needed. I would recommend their practice if you're looking for the best.”
– Beverly K.
5
Patient rating: 5 stars
“I have severe lumbar stenosis at multiple levels. I’ve let it go too long with couple years of indecision where to go or start and thinking I could work through it. Now forced to do something and how fortunate was I to be referred to Dr. Cheney. Booking an appt was comfortable with polite, professional staff. The consultation was a thorough review of my radiology and comprehensive interview of the problems/symptoms I was having. Then an explanation of what was going on in a language I could understand, and an action plan methodical and conservative. Admit apprehension is going into this, making a move forward. Coming out, how enlightened I feel, like a weight off my shoulders. Why did I wait so long? Dr. Cheney made me feel comfortable and highly confident that his expertise is going to take me in the right direction to resolve things I should have done long ago!”
– Bruce S.
5
Patient rating: 5 stars
“This was my first visit, and Dr. Cheney took time to explain everything to me. He made me feel very comfortable so that I could make an informed decision about my options.”
– Janis B.
5
Patient rating: 5 stars
“This was my first experience with Dr. Cheney and purpose was for a 2nd opinion on treatment for severe multilevel stenosis. I immediately felt comfortable with the staff and Dr. Cheney. The interview was a methodical and comprehensive review of my symptoms and difficulties in greater depth than I had previously experienced. I felt that I was being listened to. Findings and recommendations were given to me in detail and in a way I could understand them. The doctor's conservative approach to dealing with my needs is also a comfort. This experience makes Dr. Cheney my clear choice. I feel fortunate to have become his patient.”
– Bruce S.
5
Patient rating: 5 stars
“I was very pleased. Dr. Cheney was very thorough with a grate bed side manor. I followed up with a physical therapist as he recommended & all is good. Thank you.”
– Richard N.
5
Patient rating: 5 stars
“Dr. Cheney was kind and professional. He spoke to us, not at us, providing me with all of my options. We were delighted with the experience!”
– Jenelle P.
5
Patient rating: 5 stars
“Dr. Cheney explained my back condition thoroughly, along with the appropriate treatment. He did a great job.”
– Stephen L.
5
Patient rating: 5 stars
“Dr. Cheney was very thorough and has a great education. Dr. Cheney was very kind to explain things in simple terms and give us information to help work with what I need going forward.”
– Anne K.
5
Patient rating: 5 stars
“I've had previous interaction with Dr. Cheney. He performed a microdiscectomy. He is very helpful in explaining and educating, instead of just telling me what to do. Look forward to my continued treatment with him.”
– Christopher S.
5
Patient rating: 5 stars
“I loved Dr. Cheney and felt very satisfied and comfortable talking with him. He seemed very knowledgeable and had a great bedside manner. The staff was friendly and helpful.”
– Sherry C.
5
Patient rating: 5 stars
“Dr. Cheney listened, evaluated and took concise action to remedy my issue. Thank you Dr. Cheney and staff.”
– Kathryne G.
5
Patient rating: 5 stars
“Dr. Cheney has been my back doctor for a few years now and has always been very helpful with my pain and always sends me in the right direction”
– Cynthia R.
5
Patient rating: 5 stars
“So very nice to be treated with intelligence , respect and not to feel or be rushed .”
– Robert F.
5
Patient rating: 5 stars
“Bob Cheney and his associate Daniel were amazing and we are very pleased with the outcome so far. The staff has always been polite and helpful.”
– Thomas D.
5
Patient rating: 5 stars
“Everyone at the bone and joint center is wonderful. They are all very kind and understanding. Dr Cheney was the only one to pick the right place for my pain injections which have helped so much.”
– Janet G.
5
Patient rating: 5 stars
“My surgery to be performed was explained as to the "how" and "why" of it. Confidence from the dr. was highly visible and welcomed.”
– Michael P.
5
Patient rating: 5 stars
“Dr. Cheney is very up front and puts me at ease regarding asking questions. My appointment was basically a review of my medical condition. His responses put me at ease as to what I should do going forward.”
– John T.
5
Patient rating: 5 stars
“Dr. Cheney was always honest and straightforward concerning my need for spinal surgery and took time to explain the procedure (laminectomy and fusion). He never rushed to a decision and never pressured me to have the surgery, but when more conservative measures failed his advice was timely and well presented. I would recommend him heartily to anyone contemplating surgery or other treatment. My outcomes following surgery were most satisfactory.”
– Pasquale S.
5
Patient rating: 5 stars
“Exceptional care with detailed information provided to me regarding my condition. Wait time was minimal, communication was thorough and his nurse provided exceptional care as well.”
– Angela C.
5
Patient rating: 5 stars
“Dr. Robert Cheney changed the course of my life, not just once - but twice. First, by successfully operating on my lumbar spine, then within a year, successfully operating on my cervical spine. These surgeries relieved me from significant, growing pain, caused by multiple symptoms. Both surgeries required a high degree of advanced skills, knowledge and experience, which is why I felt fortunate to have Dr. Cheney as my surgeon. He carefully diagnosed my symptoms, explained my condition to me, told me what he was going to do to help me and then surgically restored my good health.”
– Robert K.
5
Patient rating: 5 stars
“Dr.Cheney is the consummate professional orthopedic doctor. He explains your condition and what he can do or reccoment to help you. Despite his very busy schedule he takes the time to answer your questions. An exceptional physician by any standard.”
– Pail M.
5
Patient rating: 5 stars
“Dr. Cheney was awesome.”
– Christopher F.
5
Patient rating: 5 stars