Luke Mortimer MD

Joint Replacement, Knee, Shoulder, & Sports Medicine
5
Verified Patient Rating: 5 (63 patient reviews and ratings)

Patient Reviews

The following are reviews from patients of Dr. Mortimer.

“I had knee replacement with Dr. Mortmier. All went well and uneventful. I had pain medications as were needed, information that I needed to ensure my recovery was readily available, clearly relayed to me in timely manner. I enjoyed my interactions with all @ BH Ortho.”
– Thomas M.
5
Patient rating: 5 stars
“Dr. Mortimer diagnosed the current problem, treated it and I will do follow up to see if treatment worked. Prompt, to the point, explained what was being done but did not make me feel like a number, didn't feel like he was rushing. Colleague was the same. Very secure in the care provided. Thank you.”
– Joan P.
5
Patient rating: 5 stars
“Both shoulders "worn out" as indicated by X-rays but Dr. Mortimer wanted to see what was really going on so ordered an MRI for further assessment. As a result, shoulder replacement would have been too risky. I was to the point where I could not fasten a seatbelt, no strength. I could not reach with either arm to shampoo or care for other hygienic duties, no mobility, both of which concerned me. Instead, we discussed trying to decrease pain and possibly enhance more mobility through physical therapy. For 3 months I attended PT 2 - 3 times a week. There was little to work with, no rotor cuffs on either arm, no biceps, etc., just a strand of muscle from which to build. Through a combination of techniques and hard, hard work at home doing exercises, ultimately now I can put on and remove a seat belt. I must say that I can do it only a couple of times then there is no more strength because the shoulder can only do so much so I don't make a lot of stops in one day. I can take care of myself hygienically, and I can reach up to reach household items. There is still a lot of pain and a lot of things I can't do but the pain is much less and I can do more than 3 months ago. If I don't do my exercises faithfully every day I can feel my shoulders freeze up so that is motivation to exercise. I do not want to go back to where I was 3 months ago. I am so impressed with Dr. Mortimer and his staff as well as the caring and knowledgeable staff at the Physical Therapy Center on Omaha. Thanks to all.”
– Joan P.
5
Patient rating: 5 stars
“Dr. Mortimer and the staff go above and beyond, taking the time to explain everything. I felt very confident with the procedure and what to expect during surgery and the healing process. The staff was always there to answer all my questions. All of you "ROCK"”
– Dede E.
5
Patient rating: 5 stars
“Dr. Mortimer kept discussions direct and specific to my needs. He gave me confidence that the surgery would be successful, which it was, and that he would provide the best care possible for me and he and his team did that. He made me feel safe under his care and that my needs were important to him.”
– Richard L.
5
Patient rating: 5 stars
“Dr. Mortimer made me feel very comfortable from the first visit. I will be having shoulder surgery with him soon and I feel very confident about the procedure. I feel very comfortable going to BHOSC, and will continue.”
– Deanna J.
5
Patient rating: 5 stars
“I was very appreciative of the time that Dr. Mortimer spent with me to answer questions and concerns. Was also impressed that they were able to take and view X-rays during the same visit.”
– Marlene S.
5
Patient rating: 5 stars
“Dr. Mortimer was very interested in getting me what I needed and his PA, Eric was always polite and helpfull.”
– Mark W.
5
Patient rating: 5 stars
“I came in concerned about my right knee that was replaced in Nov of last year. I had some concerns about a few things and Dr. Mortimer was very helpful with things and concerned about it. He gave me advice on things and said I have very good movement with my knee. I also was and still am having some right shoulder and collar bone pain at times. They did x-rays of my knee and shoulder the same day and that was great so I didn't have to make an extra appointment. I was given advice about both the knee and the shoulder. Dr. Mortimer is an excellent doctor and surgeon and I would tell anyone about him. Thank you for all you have done for my surgeries that I have had in the past. If I need anymore in certain areas that you cover I will come in again. Good work to all of you!”
– Cynthia T.
5
Patient rating: 5 stars
“My waiting time was minimal. The staff was very knowledgeable. Dr. Mortimer took the time to listen to everything I had to say. He then showed me my x-rays and explained what was going on and what my options were. He is a very kind man, and I feel confident having him operate on my shoulder and have surgery scheduled in a few weeks!”
– Luella N.
5
Patient rating: 5 stars
“Dr. Mortimer was very thorough in diagnosing my problem, showing on x-ray what was happening, and options for treatment.”
– Penny B.
5
Patient rating: 5 stars
“Dr. Mortimer, MD, with the assistance of his staff have replaced two knees, one hip, and one shoulder. I have recovered completely and would recommend them to anyone needing replacement surgery.”
– Norman D.
5
Patient rating: 5 stars
“Dr. Luke Mortimer is very personable and extremely kind. He also is a phenomenal surgeon. To date, Dr. Mortimer has provided me two new knees, and now two new shoulders. He just did my last (left) shoulder. I have had excellent results, and I am incredibly grateful.”
– Laurie T.
5
Patient rating: 5 stars
“Dr. Mortimer is terrific, patient, and thorough. Dr. Mortimer is always providing availability.”
– Gary H.
5
Patient rating: 5 stars
“Dr. Mortimer is very skilled and professional. Dr. Mortimer is concerned about everything involving the full surgery and recovery. I have felt confident through the whole process. The hospital staff was all great, caring, and knowledgeable. P.T. James was skilled and professional. He was also very thoughtful and caring about how I was doing. He displayed lots of integrity. The whole experience was positive.”
– Bev A.
5
Patient rating: 5 stars
“Great.”
– Sterling G.
5
Patient rating: 5 stars
“Have previously seen Dr. Kadrmas for hip and Dr. Mortimer for shoulder and both appeared to me to be excellent specialists. Since I may require multiple future surgeries and have numerous other medical and health conditions, my VA Ortho doctors/personnel suggested I see Dr. Mortimer for both conditions, since he specializes in both shoulder and hip, etc., rather than have two or more specialists learn all of my background, afflictions, and situation. My wife and I are comfortable with both, but also felt it was good to have a second opinion and felt both appointments were very revealing and successful visits. Both provided steroid-type injections in different areas, and both seemed very inspired, knowledgeable, and able. The overall facility is very professional and impressive, and I will not hesitate to return if or when the need arises. It is commendable to have such a large concentration of reputable specialists in one well-organized and accessible medical facility.”
– Roger R.
5
Patient rating: 5 stars
“My husband two hip replacements and I knee issues are both patients of Dr. Mortimer, and we would not consider anyone else to take care of our orthopedic problems. We have recommended Luke and his staff to family and friends. They always exceed our expectations. Thank you for everything you do!”
– Lisa S.
5
Patient rating: 5 stars
“Dr. Mortimer and his staff were terrific! I have been to 3 appointments now and have not had to wait for any of them!! Dr. Mortimer has a great personality, and I trust his medical recommendations, 100%!”
– Scott G.
5
Patient rating: 5 stars
“Dr. Mortimer is an excellent surgeon who shows great concern and cares for his patients.”
– Jeanne R.
5
Patient rating: 5 stars
“The Doctors and staff of your facility are highly professional.”
– Virginia G.
5
Patient rating: 5 stars
“Dr. Mortimer was great, along with Keith Bruhn and all the staff.”
– Thad B.
5
Patient rating: 5 stars
“Very happy with the care I received. Dr. Mortimer spent the time with me and explained my options.”
– Monica L.
5
Patient rating: 5 stars
“Much impressed with Dr. Mortimer's concern with my problem. Very helpful in a forward-thinking plan of action. He listened to all my symptoms and experiences.”
– Ted P.
5
Patient rating: 5 stars
“Great experience and great staff!”
– Thad B.
5
Patient rating: 5 stars
“My Doctor, Dr. Mortimer is the tops and the best! From the moment you’re introduced you feel in excellent capable hands! Once you’ve experienced his surgical skills and bedside manner, you know there is no one you’d rather have to take care of your medical needs! He’s caring and follows through to make sure you have your needs taken care of! His team of Keith, Eric and Mike are top notch as well with the same kind of passion and professionalism that can be bestowed! This is the one and only place to go for your medical needs! They’re #1!”
– Laurie A.
5
Patient rating: 5 stars
“Dr. Mortimer was helpful and caring. Took plenty of time with us!”
– Gary P.
5
Patient rating: 5 stars
“Dr. Mortimer always takes the time to hear and answer all of your questions and concerns about your health issues. He is genuinely a kind and caring doctor who still keeps your best interests in mind. Dr. Mortimer is an excellent surgeon who strives for the best outcome for his patients. He has earned our family's trust and respect. Thank You for all you have done for us!”
– Rex S.
5
Patient rating: 5 stars
“I have been very pleased with Black Hills Orthopedic & Spine Center.”
– Laurie T.
5
Patient rating: 5 stars
“Very fast, efficient, knowledgeable personnel and process.”
– Ronald E.
5
Patient rating: 5 stars
“Dr. Mortimer was highly recommended to me by a friend. I now know why. He was friendly, thorough, caring, and answered all my questions. I will highly recommend him to my friends who are need of his services. Thanks very much.”
– Diana F.
5
Patient rating: 5 stars
“I have been pleased with the care I was given when I had two rotor cuff surgeries. I have had no problem what so ever. Great Dr, PA, and staff!”
– Bobi B.
5
Patient rating: 5 stars
“Dr. Luke Mortimer is the best! Caring, knowable, listens, etc. I won't go to another!”
– Shirley S.
5
Patient rating: 5 stars
“Dr. Mortimer saw me as a follow-up appointment for a torn rotator cuff. He reviewed my progress and suggested that I could continue with therapy which I started with Jolene Wilson. The therapy was great with Jolene. I have continued the exercises which I learned from her and I've added water therapy to further strength my arm muscles. I appreciate the service which I received and am grateful to everyone for their attention to my injury.”
– Rosetter F.
5
Patient rating: 5 stars
“I continue to recommend people to your facility.”
– Victor G.
5
Patient rating: 5 stars
“Thank you! I love how beautiful you all are! I live in Cheyenne, Wyoming and I still feel the most comfortable continuing my care through you.”
– Jessica F.
5
Patient rating: 5 stars
“Dr. Mortimer does not rush your appointment. He spends the time needed to assess and counsel you on what is required. He has a very caring manner and is very supportive. He instills confidence that things can be fixed right. I would recommend him.”
– Jeanne R.
5
Patient rating: 5 stars
“The Doctor and staff treated me with professionalism.”
– Clarence M.
5
Patient rating: 5 stars
“This is a great facility, and I'm so glad we have it.”
– Susan B.
5
Patient rating: 5 stars
“I could not be more pleased with all you have done for me. Well done!”
– Guy F.
5
Patient rating: 5 stars
“Best I have ever had. I am new to the area. I have had eight surgeries in my life. The care and concern of the doctor and staff made it a pleasant experience.”
– Wayne B.
5
Patient rating: 5 stars
“I am happy that I chose Dr. Mortimier for my upcoming knee surgery.”
– Merietta P.
5
Patient rating: 5 stars
“I am delighted with Dr. Mortimer. He explained my condition, alternatives for treatment and recommendations of current therapy. He is an outstanding physician.”
– Kenneth V.
5
Patient rating: 5 stars
“I am delighted with my appointment with Dr. Mortimer. He seemed to be very caring and interested in my condition. His explanation of my diagnosis and treatment recommendations was explained very well and were readily understandable. He answered all the questions I had. Dr. Mortimer is an outstanding physician.”
– Ken V.
5
Patient rating: 5 stars
“Love Dr. Mortimer, Keith, Erick, Mike, Dr. Dykstra, Randy, and Jerome. Dr. Mortimer has been taking care of my knees for years. Unfortunately, he is stuck with me for my other knee and hip!”
– Allison W.
5
Patient rating: 5 stars
“Very impressed with the professionalism and knowledge of Dr. Mortimer and his staff.”
– Tracy B.
5
Patient rating: 5 stars
“Dr. Mortimer is the very best Doctor that Rapid City has. He is caring and makes you feel like you are the most important person there.”
– Eugene L.
5
Patient rating: 5 stars
“Dr. Mortimer took time to explain what was and wasn't going on with my knee. He told me what needed to be done and what looked good. Most of all he encouraged me to continue my riding! I enjoyed his understanding of bicycling and how joints are impacted. He supported me and explained the supplements I take. Even though I know he is busy he took time with me to answer my questions.”
– Richard S.
5
Patient rating: 5 stars
“I was given excellent care and concern from Dr. Mortimer and his staff. He answered all my questions with ease of understanding and in a timely manner. I would highly recommend him to anyone!”
– Diane W.
5
Patient rating: 5 stars
“I liked his demeanor. He had a "laid back" attitude but answered my questions directly. He also gave me the right thoughts and opinions. I have never liked hearing only half of the options and ideas.”
– Rick K.
5
Patient rating: 5 stars
“I would put Dr. Mortimer at the top of my list for his demeanor and surgery skills.”
– Perry B.
5
Patient rating: 5 stars
“The best and most caring doctor I have ever known.”
– Eugene L.
5
Patient rating: 5 stars
“It went very well with Dr. Mortimer. He is a very kind and nice man. I'm glad I got to meet him. He will be my Doctor when I need care in Rapid City.”
– Ruth H.
5
Patient rating: 5 stars
“Dr. Mortimer told me what I needed to know. He is a kind and nice man.”
– Ruth H.
5
Patient rating: 5 stars
“I was treated very professionally by Dr. Mortimer and all the staff including the front desk clerks. I am about halfway to full recovery with my right hip replacement this time around and even tho it is taking longer to get up to speed I'm older and I think it should. I will recommend your services to all that ask!”
– Tom
5
Patient rating: 5 stars
“I really appreciate Dr. Mortimer.”
– Wayne B.
5
Patient rating: 5 stars
“Very happy with my knee replacement. Dr. Mortimer took the time to explain everything and answer all my questions and concerns. Excellent follow up care also.”
– Mary O.
5
Patient rating: 5 stars
“It is so refreshing to have an appointment with Dr. Mortimer. He is so kind and compassionate. You know he really cares. He is very thorough and you don't feel rushed, but you sense that you really are important to him. He acts like he has all the time in the world for you. Very different from most doctors out there these days. His follow up care is very thorough and I appreciate that. An appointment with Dr. Mortimer is like visiting with a friend!”
– Cathi U.
5
Patient rating: 5 stars
“I think Dr. Mortimer walks on water! I am so thankful he was willing to do my surgery. He also did my shoulder! I would travel across the country to have him perform surgery on me! He was so patient and understanding with my concerns and fears. His staff and the staff at the surgical hospital were absolutely excellent to me. Black Hills Orthopedic and Spine well always be my first choice for orthopedic needs. I have always felt safe and they all have truly cared about me!”
– Todd M.
5
Patient rating: 5 stars
“Dr. Mortimer was great. Everything he told me was right on and I feel he is the best. I can't thank him enough for the great change in my life with two new knees.”
– Kristy B.
5
Patient rating: 5 stars
“Excellent. Service. Caring Staff. Great surgery.”
– Guy F.
5
Patient rating: 5 stars
“Luke allowed me to see my my x-rays, explained about my deformed hip socket and why I had a bone spur. We also talked about my spondylitis and that it was only a grade 1 but I was dealing with 2 issues that could cause me some pain. He encouraged me to keep moving.”
– Mary F.
5
Patient rating: 5 stars
“Dr. Mortimer is very easy to work with. I've always had the feeling that he has my best interests in mind when we choose a course of action.”
– James W.
5
Patient rating: 5 stars