Jay C. Jansen M.D.

Sports Medicine, Arthroscopy, Knee, and Shoulder Surgery
4.97561
Verified Patient Rating: 5 (41 patient reviews and ratings)
75 B Livingston Street
Asheville, NC 28801
Appointment Line: (828) 258-8800
2585 Hendersonville Rd
Arden, NC 28704
Appointment Line: (828) 258-8800

Patient Reviews

The following are reviews from patients of Dr. Jansen.

“Dr. Jansen diagnosed my problem very quickly! He performed surgery on my knee and it went very well! I have recovered well and am very pleased! Thank you! I would choose no other place for any bone and joint problems!”
– Vicki I.
5
Patient rating: 5 stars
“Dr. Jansen, listened, and allowed me to make my own decisions without pushing any procedure on me. He explained everything clearly. I felt good about having him fix my knee. Every step of the way he was courteous and attentive. Above all, my knee problems are gone. Hoorah! I also want to say that the whole staff at Blue Ridge Bone and Joint were the same.”
– John K.
5
Patient rating: 5 stars
“Could barely lift my shoulder above my head and had severe pain associated with it. Dr. Jansen told me he could help me and he did. Six months later I am back to having almost full rotation and no pain. Excellent results from a great surgeon.”
– David M.
5
Patient rating: 5 stars
“Surgery is not typically great, however, I cannot say enough positive things about my Knee Replacement done by Dr. Jansen. I did very well in the hospital and during the recovery. I am working a full schedule every day. Very pleased with the way I recovered. Will definitely use Dr. Jansen again for the left knee in the future.”
– Barbara D.
5
Patient rating: 5 stars
“Dr. Jansen listened to me. He made efforts to get to the cause of my issue and explained things well. Dr. Jansen was open to my input about what I wanted and what I experienced. He asked good questions. I did not feel rushed. He provided me with what I think will be the right solution, and I am grateful to him.”
– Paula S.
5
Patient rating: 5 stars
“I always feel that I get excellent care from Dr. Jansen. I feel like he listens to my concerns and spends the time to assess what’s going on.”
– Denise B.
5
Patient rating: 5 stars
“I was nervous coming in, and the doctor was so kind and thorough. Dr. Jansen made me feel comfortable. I genuinely appreciate his compassion.”
– Sarah B.
5
Patient rating: 5 stars
“I cannot express enough the excellent care I received from Dr. Jansen and his surgical staff.”
– Susan S.
5
Patient rating: 5 stars
“Dr. Jansen has been thorough in analyzing the condition of my knee and explaining things well. Draining excess fluid and administering cortisone has provided some relief. We have discussed the chronic condition from years of damage as well as the most recent injury. At some point surgery will be required, the extent of which to be determined. I will want Dr. Jansen to operate when that time comes.”
– Paul D.
5
Patient rating: 5 stars
“Dr. Jansen is very open and direct about the process of total knee replacement. Well before the surgery, he directed me to a physical therapy practice for comprehensive strengthening of muscles in both legs. The pre-operative experience was well organized and staffed with experienced professionals. After the surgery, the hospital care was excellent for the two days until discharge. Since then, my recovery has progressed at a rate that amazes people who have seen outcomes from other physicians performing such surgery.”
– Michael A.
5
Patient rating: 5 stars
“Extremely pleased. Excellent rapport. PA John Wood was thorough. Both he and Dr. Jansen were very responsive to my needs and concerns. I am very confident in my surgical results.”
– David T.
5
Patient rating: 5 stars
“Dr. Jansen is, in my opinion, the ideal surgeon. His explanations are complete and thorough. His work is precise. His follow through is appropriate and comprehensive.”
– Sylvia S.
5
Patient rating: 5 stars
“Dr. Jansen is very knowledgeable, informative and professional. He provides a thorough workup based on my symptoms. He has a caring approach and provides quality care. John Woods, PA, is also a great asset to Dr. Jansen. I have and will continue to recommend to my friends.”
– Carol S.
5
Patient rating: 5 stars
“Staff and experience were exceptional. I am happy with the entire process from scheduling to billing to recovery.”
– Ryan W.
5
Patient rating: 5 stars
“Thank you, Dr. Jansen, for your incredible surgical & patient skills. We're never going to let you retire! Thank you for the almost pain-free experience on an ACL replacement that we were told would be very painful. I was so fearful about going into surgery, and gleeful coming out, totally pain-free. Three months out and I'm almost back to 100% functional knee. My quality of life improved dramatically because of you. Thank you, thank you, thank you!! Now you need to move to Franklin, NC. We need you here so badly.”
– Kim L.
5
Patient rating: 5 stars
“Very lovely, very helpful, and always ready to answer any questions that we have. On task and does not drag feet on everything which makes all the difference. I would highly recommend him to anyone.”
– Annie B.
5
Patient rating: 5 stars
“Felt both Dr. Jensen & his. PA John Woods listen, asked good questions and made recommendations I could live with based on our conversation. I would recommend both Dr & PA to others.”
– Martha S.
5
Patient rating: 5 stars
“Learned some fascinating info, something I was totaling unexpecting about what might be going on with me. The staff was superb as well as Dr. Jansen!”
– Jo B.
5
Patient rating: 5 stars
“Dr. Jansen is always courteous and professional. Treated my joint problem as necessary to allow me to continue my daily activities. All my concerns were addressed and I was advised of the best options for my lifestyle. Dr. Jansen and all staff were personable and helpful. I highly recommend BRBJ and Dr. Jansen.”
– Garry S.
5
Patient rating: 5 stars
“Very nice positive attitude. Attentive and thorough.”
– Judy A.
5
Patient rating: 5 stars
“Excellent. I was told that Dr. Jansen was the best. All of the office, from check-in staff to medical assistants and X-ray did an exceptional job. I am glad we started with a conservative treatment plan instead “Well let's get you a new knee."”
– Charles H.
5
Patient rating: 5 stars
“The Doctor took his time and very thoughtful. Clearly explained his thinking, the plan, and alternatives.”
– Carol C.
5
Patient rating: 5 stars
“I highly recommend EmergeOrtho. I have had a double knee replacement and also both shoulders, rotator and tendon tears had to have one done twice within six months because I fell and retore rotator and tendons every surgery went well and on all four operations I recovered way ahead of schedule with no complications. On the shoulder, surgeries were off pain med within 4 to 5 days with no pain!! Thanks, Dr. Jay and staff, also would like to the PT staff on there exceptional help to recovery they are always friendly and helpful you have to listen to what they say and do what they tell you to do. Again thank you very much.”
– Mark J.
5
Patient rating: 5 stars
“I think that everyone that contemplates knee replacement surgery has a few anxious moments. Dr. Jansen explained what the process would be and what I would experience. All those things he said would happen did, and I was prepared. His explanations are in easy to understand language and not doctor speak. He did a great job explaining what I should do both before and after surgery to get the best outcome. I have followed those instructions, and while I'm less than two weeks post surgery, I can already see the benefits. Let me put this more simply Dr. Jansen rocks!”
– Gregory G.
5
Patient rating: 5 stars
“Dr. Jansen is amazing. He is professional, and expedient while maintaining expertise. I was back to work two months after my ACL replacement and have been very active with minimal pain. So much so that I have lost a significant amount of weight just due to activity. My biggest fear out of this whole situation was not the surgery but the severe post-op nausea that I have always encountered. Dr. Jansen listened to me and ensured that did not happen (first time I have not had one ounce of nausea following surgery). I would highly recommend! His PA Is incredibly knowledgeable and professional as well, also has a great sense of humor. They are out of network for my current insurance, yet I would not hesitate to go back due not only to my positive outcome but the overall experience!”
– Michelle B.
5
Patient rating: 5 stars
“Dr. Jansen and his PA, Mr. Wood is very thorough and helped me to understand what will be happening with my upcoming knee replacement. Everyone is helpful and kind, and this is what patients need. Thank you!”
– Laurie D.
5
Patient rating: 5 stars
“Dr. Jansen and PA Wood were very professional. They explained the process in detail and were helpful throughout the process.”
– Michael L.
5
Patient rating: 5 stars
“Everyone was very kind!”
– Noreen S.
5
Patient rating: 5 stars
“Dr. Jansen is such a compassionate and kind physician. He always listens and provides the best care to my family. From surgeries to simple aches, he gives his best, and we so appreciate him.”
– Brooke J.
5
Patient rating: 5 stars
“Professional, immensely knowledgeable, explains the problem(s) and options at a level I can understand. I can tell he genuinely cares about the patient and tells me like it is and if there is a need for surgery and potential outcomes. I have more confidence and trust in him than any physician I have seen throughout my lifetime.”
– Larry R.
5
Patient rating: 5 stars
“Excellent bedside manner and care.”
– Diane D.
5
Patient rating: 5 stars
“Dr. Jansen is great. Always time to talk and listen. Conservative in his approach which I appreciate so much.”
– Patricia F.
5
Patient rating: 5 stars