Austin W Chen MD
Hip Preservation and Replacement, Sports Medicine (Shoulder, Knee)
The following are reviews from patients of Dr. Chen.
“The staff was great, everyone from Nettie who checked me in, to Sally, who got me into the room and got me set up. Dr. Chen was amiable, and he took the time to answer all my questions.”
– Jeff O.
“Very thorough and polite. Gave me smoke time and answered all my questions”
– Laurie C.
– Carlotta P.
“Dr. Chen was very patient and listened to everything I had to say. He gave me some good options to deal with my issues.”
– Robert B.
“Dr. Chen and his staff are extremely thorough in communicating and taking whatever time is necessary to answer all questions in an easy-to-understand way. I am impressed and appreciate the follow-up notes his office provides. His level of expertise seems to be top-notch!”
– Karen P.
– Dalton S.
“Dr. Chen was very helpful, professional, considerate, and kind. I appreciated his knowledge and professionalism, as well as being very easy and comfortable to talk to.”
– Kimberly C.
“Personable, caring, explained things well.”
– Clare N.
“Dr. Chen was very thorough and thoroughly explained my care options. He is caring and professional.”
– Patricia D.
“Quick, efficient, and informative. Thank you.”
– Cary C.
“Everyone I met was extremely polite, gregarious and were patient in answering all of my questions.”
– Larry H.
“I came in with a swollen left knee; I was pleased that they wanted to do an X-ray right away. Dr. Chen was able to give me a diagnosis after looking at the X-ray and is starting me on physical therapy soon. I should be back to normal in no time!”
– Karen G.
“Dr. Chen was very informative and offered a clear explanation of what he thought caused my discomfort. I felt he was sincere and professional.”
– Carl H.
“Dr. Chen was thorough yet quick. I was seen promptly, and things were explained sufficiently. It was a surprise to be seen so quickly and feel as though I was heard and not treated like just another patient.”
– Lori C.
“My appointment went very smoothly. The process was desirable, and Dr. Chen was thorough and has an excellent bedside manner.”
– Dee N.
“He listened. Answered all questions. Most importantly, if he was as stumped as myself, he let me know, and, was starting from ground zero. Staff was great. I know I might be a challenging patient, but they made me feel heard and safe first visit.”
– Belinda J.
“Overall, the visit was thorough, and informative. Didn’t have a long wait. Positive experience”
– Jody A.
“Just wanted to say that the injections kicked in and I am no longer walking with a cane. So I'm happy.”
– Don M.
“Dr. Chen is excellent and easy to talk to. I feel safe and comfortable and not rushed which helps me feel better about getting better. I'm not leaving my health up to chance that’s why I chose Dr. Chen!”
– Leah H.
“Dr. Chen has always been extremely knowledgeable and professional any time I’ve had to visit. He completed a massive reconstruction of my hip nine months ago and has been very thorough in making sure that I’ve had all the support I could need during my recovery. I have never dealt with such a caring and patient-focused surgeon before. I highly recommend Dr. Chen and his team!”
– Nicole B.
“Attentive and thorough.”
– Susanne F.
“Always feel my concerns get addressed.”
– Kim B.
“I had a great experience. He listened to my concerns, evaluated my hip, and involved me in my plan of care. He appreciates that he didn't seem rushed and took time to listen.”
– Amanda S.
“I saw Dr. Chen in Dr. Kramer’s absence, and he treated me with the same caring approach. I love this practice!”
– Patsy M.
“Dr. Chen saw me on quick notice, explained my healing process, reviewed X-rays, and measured my right shoulder injury. He answered all my questions and gave me good guidance for the future.”
– Jr S.