Amber Randall M.D.

Hip, Knee, Joint Replacement & Revision, Trauma
4.98889
Verified Patient Rating: 5 (90 patient reviews and ratings)
NorthStar Medical Offices
77 West Forest Avenue, Suite 301
Flagstaff, AZ 86001
Appointment Line: (928) 773-2280

Patient Reviews

The following are reviews from patients of Dr. Randall.

“I have had several surgeries, but this one was the best experience I have had! From your office to the hospital, the best care I have ever received!! Since my hip replacement, I have my life back!! I can walk, stand, hike, cut wood, anything I want to do! I literally have my life back!! THANK YOU DR RANDAll !!!!”
– Ken T.
5
Patient rating: 5 stars
“Dr. Randall and her staff are the most qualified joint replacement team I have had the pleasure to experience. Dr. Randall's experience and care is the main reason I had minimal down town, and no scar tissue formed. I recommend Flagstaff Bone & Joint to all my friends and family.”
– Sharon C.
5
Patient rating: 5 stars
“The provider that I see regularly is Dr. Randall. I think she is an excellent doctor and surgeon. She did one knee total knee replacement. Everything she and her medical assistant said about the surgery and after were right on. I have total faith in their ability. When next time I need another knee surgery, I will be coming to Dr. Randall to do it for me. She and her staff are great people who care about me and my health. I wouldn't be going somewhere else for my knees.”
– Genevieve W.
5
Patient rating: 5 stars
“Dr. Randall performed Total Hip Replacement Anterior Approach for me this past spring and summer. By the time I went to see her I was in allot of pain, barely walking and had been suffering for some time. I have trouble finding the words to say how much I appreciate her expertise and the care I received. While the first surgery went well, the 2nd one was a little more of a challenge due to excessive bone loss and soft bones but she and her team devised what was needed, allowing them to complete the surgery. I had to be patient through a longer than normal recovery time and I'm still seeing her so she can monitor my healing but every minute has been and will be totally worth it. I really admire Dr. Randall and her team, they were all very kind and helpful to me and I will always be very grateful to everyone in the office and on the surgical team.”
– Suzanne H.
5
Patient rating: 5 stars
“Professional, courteous, patient, took adequate time to discuss my issues.”
– David S.
5
Patient rating: 5 stars
“LOVE Everyone there - all the doctors all their assistants and everyone in the office!!! warm, kind and extremely helpful!! all the doctors are EXPERTS in their fields!!!! i HIGHLY RECOMMEND THEM CONSTANTLY!!!!”
– Debbie A.
5
Patient rating: 5 stars
“Dr Randall was excellent. staff was proficient.”
– Tony G.
5
Patient rating: 5 stars
“This is my second hip surgery by Dr. Randall. She, and her entire staff are truly professional in handling our situations. Every department I had to use, was friendly, efficient, and handled me with kid gloves. We speak of Flagstaff Bone and Joint, The hospital, & all staffs very favorably.”
– Gerald B.
5
Patient rating: 5 stars
“I have had the pleasure of Amber Randall replacing two of my joints in the last 3 years. She is the best..Her staff is the best.. And the entire Bone and Joint Practice is without question the most professional, efficient, and friendly doctor's office at which I have been a patient.. Thank you for making it such an easy event to see a doctor. My recovery was uneventful both times. I attribute this to the care I received from day one. It makes me want to have all my joints replaced.. Wait! I'm only kidding.”
– Martha B.
5
Patient rating: 5 stars
“No wait -- I was called before I had time to open my Time magazine. I was sent in promptly for x-rays which were taken by a courteous and efficient technician. Dr. Randall was her usual friendly and charming self. We jointly worked out a treatment plan which we both agreed upon. All the staff I worked with with were pleasant and gave the appearance of being concerned.”
– Philip D.
5
Patient rating: 5 stars
“IT WAS AND ALWAYS IS A VERY PLEASANT EXPERIENCE.SEEING DR. RANDALL IS LIKE VISITING AN OLD FRIEND AND SHE IS NOT OLD.SHE HAS BEEN MY DR. FOR 10 YEARS OR MORE.”
– Alan W.
5
Patient rating: 5 stars
“Dr. Amber Randall has excellent bedside manner, and she is very dedicated and thorough in her approaches.”
– Marn D.
5
Patient rating: 5 stars
“Dr. Randall is wonderfull and she is the best of 4 other orthopedic surgeons I have consulted with. When I'm ready to have my hip joint replaced, she will be the one that I want to do it.”
– George D.
5
Patient rating: 5 stars
“My husband and I have both seen Dr. Randall in recent months. She is wonderful, always attentive, a patient listener, and good diagnostician. The X-Rays were taken and read so quickly. No waiting. Our opinion is that if her practice and the whole Bone and Joint office could be the model for American medicine we would all have a much more fulfilling medical experience in this country. WE are blessed to patients here!”
– Robin S.
5
Patient rating: 5 stars
“I had the best experience at flagstaff bone and joint and refer many people to go there. Amber is the best of the best and she made me a new woman with two new hips. I was in so much pain and she took it away. I have had absolutely no problems at all, and I'm back to full life.”
– Russian B.
5
Patient rating: 5 stars
“Had left knee replacement. Wonderful doctor and staff. I felt like I was in very good hands. I have met so many people who have had Dr. Randall and all speak very highly of her work. It is so nice to walk without pain.”
– Connie B.
5
Patient rating: 5 stars
“I had a wonderful experience with Dr. Randall I would be proud and always willing to recommend her. She has an outstanding reputation in the entire state of Arizona.”
– Linda T.
5
Patient rating: 5 stars
“Very good. She is the best. I had both knees replaced this year. The second knee was the best, very little pain, although I did develop a blood clot in my left leg. I would recommend Dr. Randal to anyone needing a knee replacement.”
– Tom P.
5
Patient rating: 5 stars
“I found the staff courteous and helpful, going beyond my normal expectations of good patient care. And, aside from being an excellent surgeon, Dr. Randall has always been mentally present, astutely aware, and constructive while consulting with me. I could not have asked for a better experience while dealing with a challenging operation and recovery.”
– Ruth J.
5
Patient rating: 5 stars
“Best choice I ever made in selecting a Doctor. Love my new knee. Flagstaff MC is first rate. Great service. I am back hiking in the Mountains in Sedona. Thank you Amber.”
– John H.
5
Patient rating: 5 stars
“The best description is "excellence." (In every way.) I travel from Cornville, 1 hour each way. Dr. Randall is well worth the trip.”
– Mark K.
5
Patient rating: 5 stars
“Dr. Randall and her team gave me all the information and attention that I needed to make my total hip replacement a positive and successful experience. It was my first major surgery and I am so happy I had Dr. Randall. She rocks! I can now enjoy all my outdoor activities and daily life pain-free.”
– Randi R.
5
Patient rating: 5 stars
“Dr. Randall and her staff has renewed my confidence in the bone and joint medical field.”
– Stephen M.
5
Patient rating: 5 stars
“Very good skills and knowledge. Very prompt in treating my infected left knee.”
– Ronald M.
5
Patient rating: 5 stars
“Dr. Randall and her staff team are excellent. They assisted in anyway required to help me get through my surgical procedure pre and post op plus part of the year I live in NW Montana and I chose to have my surgery here with Dr. Randall.”
– Susan C.
5
Patient rating: 5 stars
“Dr. Randall was great. She listens attentively and follows up with patients post-surgery. Her work is outstanding and her manner is professional. I recommend her unhesitatingly to new or potential patients.”
– Edward H.
5
Patient rating: 5 stars
“My primary care provider ordered an MRI as I had complained of pain for six months and nothing had helped. According to the MRI report I had two femoral fractures and he advised me to make an appointment with Dr. Randall ASAP. Dr. Randall was efficient and informative. She explained fully what she planned to do to repair the fractures and I was scheduled for surgery quickly. Apparently all went well and after a stay in a skilled nursing facility I was released into the care of my family. In a follow up visit Dr. Randall showed me an xray of the repairs and answered all my questions. I have one more appointment with her after physical therapy visits and I expect I will be able to resume my normal activities.”
– Gloria M.
5
Patient rating: 5 stars
“I've been a patient for years, and she is the best Doctor I've ever had as far as orthopedic goes. several surgeries later and my new knees are wonderful. No more pain, can walk and exercise again. Thank you so much for everything. You guys are the Best!!!”
– Debbie S.
5
Patient rating: 5 stars
“Dr. Randall was this first doctor to step up and say you need a knee scope completed. I would recommend her to anyone.”
– Larry R.
5
Patient rating: 5 stars
“Dr. Randall is always very professional and my hip surgery went great. I would highly recommend her and have done so.”
– Bruce B.
5
Patient rating: 5 stars
“Dr Randall just replaced my left hip. She also replaced my right hip in June. Both times I have had great results, I could not be more pleased. I expect to be 100 % in another 4 weeks. Dr Randall and her staff are by far the best I have had for any medical experiences. I recommend them to anyone who needs their expertise.”
– Karen C.
5
Patient rating: 5 stars
“We traveled an hour to see Dr. Randall and the trip was well worth the time and effort. Where other doctors had quickly diagnosed my knee pain as osteoarthritis, she ordered an MRI and found more serious results. She is working with me to give me some some short term relief until I can tolerate arthroscopic surgery. I am so grateful that she has me up and functioning again. We have found an excellent doctor and I will definitely return to her for the surgery.”
– Donna M.
5
Patient rating: 5 stars
“1st knee replacement went well. 2nd knee replacement went very well. I'm doing well with PT and good Dr. Randall care. Thanks to Dr. Randall....and her team.”
– Sonya W.
5
Patient rating: 5 stars
“Dr Randall and her team gave me a knee replacement. For the first time in years I am able to walk without limping and pain. I can't express my gratitude enough. Dr. Randall made sure I was aware of every option. Since surgery was needed, she gave me her undivided attention when I had questions. She is AWESOME.”
– Gwenda D.
5
Patient rating: 5 stars
“Very courteous, caring, knowledgeable and respectful.”
– Madeline N.
5
Patient rating: 5 stars
“I am very pleased at 10 months post-operatively to have no knee pain and good function. I appreciate Dr. Randall and her surgery skills.”
– Kent C.
4
Patient rating: 4 stars
“Professional! Great surgical experience and continued follow up care for my two total hip replacements. Dr. Randall is awesome.”
– Judy S.
5
Patient rating: 5 stars
“Dr. Randall is an extremely competent person. I felt that I was in good hands and had no worries about the outcome of my hip replacement. I know many others who were completely satisfied with Dr. Randall too.”
– Stephen W.
5
Patient rating: 5 stars
“Excellent care.”
– Robert H.
5
Patient rating: 5 stars
“I had a total knee with Dr. Randall. I could not be more pleased with the outcomes - among other terrific benefits I can now walk in the woods with my two Labradors and walk the golf course, things I could not do before. And to be pain free is truly a gift. We are very fortunate to have Dr. Randall in our community. I have also been impressed with the entire staff and had an excellent rehab at the PT facility with Meredith.”
– Wayne F.
5
Patient rating: 5 stars
“I like Dr. Randall. She seems to ask all the right questions and has the right answers. My quality of life has improved since my treatments with her.”
– Diane F.
5
Patient rating: 5 stars
“All positive. Very caring. Could not have been more pleased.”
– Loretta S.
5
Patient rating: 5 stars
“This is my second surgery with Dr. Randall and I am just as impressed this time around as the last. Within 2 days of leaving the hospital I no longer needed any pain pills. Monday is follow up and I expect all to be well. Thanks to Dr. Randall, Derek, Greg, and all the staff involved in my care. I couldn't be happier with my new knee.”
– Diane B.
5
Patient rating: 5 stars
“Had surgery 9/30/16...like Dr Randall & office staff very much....on time appointments, professional, and friendly folks all !”
– Cordelia D.
5
Patient rating: 5 stars
“I liked the speed and efficiency of my appointment and X-ray. Mostly I found Dr. Randall intelligent, caring, extremely knowledgeable, and willing to answer all my questions.”
– Sandra I.
5
Patient rating: 5 stars
“I was diagnosed with bone spurs and deteriorating cartilage and Dr. Randall did a reexamination and found out that it wasn't my hip but in my spine.”
– Marlin G.
5
Patient rating: 5 stars
“Very nice and knowledgeable.”
– Ronald S.
5
Patient rating: 5 stars
“Pleasant....Personable....Kind....Gentle.....and Through.... I was referred to Dr Randall by my granddaughter Ivory-Rose.....well she really begged me to just at least see her once.....for hip replacement. The surgery went really well and recovery was fantastic....my follow up care has been superb! I'm looking forward to Dr. Randall doing a second hip replacement in the not too far further...”
– Frances J.
5
Patient rating: 5 stars
“Professional, expert both pre and post operative; Inspires confidence in her very attitude to patients. Both my own personal experience with Dr. Randall, as well as the many patients whom I have referred has been extremely satisfactory in this time where there is so much complaining about care received from the medical profession. I cannot say enough good things about her.”
– Rebecca H.
5
Patient rating: 5 stars
“She is prompt, personable, professional and a excellent surgeon.”
– Edward S.
5
Patient rating: 5 stars
“She was a excellent!”
– Danitza K.
5
Patient rating: 5 stars
“Was on time, answered questions I and husband had, explained x-ray of left and right hip (had surgery on the lift hip).”
– Vickie C.
5
Patient rating: 5 stars
“Appointment went as scheduled. Quickly was taken to x ray, Dr Randall examined me and she determined my hips were in good order.”
– Richard S.
5
Patient rating: 5 stars
“Very patient and caring.”
– Ronald M.
5
Patient rating: 5 stars
“I just passed the one year anniversary of my initial appointment with Dr. Randall. She was my surgeon for both anterior hip replacements and despite the complications of my 2nd surgery and recuperation my experience overall was very positive. My pain was extreme and progressively getting worse for a couple of years prior to surgery and now I'm finally back to what normal was before my pain started. I feel blessed and I'm so grateful I had Dr. Randall as a surgeon.......her expertise is priceless. I highly recommend her.”
– Suzanne H.
5
Patient rating: 5 stars
“This is the second knee revision I have had and I only have praise and good comments for both Dr. Randall . I have always been treated extremely friendly, courteous and professionally, She listens!”
– Judy H.
5
Patient rating: 5 stars
“Doctor Randall was everything one could hope for in an orthopaedic surgeon. At our initial meeting, she listened, then made suggestions as to how we should proceed. After correcting the mistakes made by my surgeon here in Kingman, she implanted a new hip. All of the pain that had afflicted me for a year was gone and I am coming back from the surgery nicely. I no longer need a walker, and am increasing my walks with the dog (a little farther each day), using only a tourist cane, mostly for balance. So that's it. Doctor Randall has been wonderful - the epitome of a fine doctor and surgeon.”
– Edward H.
5
Patient rating: 5 stars
“Great attitude and bedside manner.”
– Patricia F.
5
Patient rating: 5 stars
“This was my second hip replacement with Dr. Randall. She made it possible to have the replacement rather quickly. After surgery she visited my room and recommended a new and preferred after surgery regime for me to follow. On the first visit to her office with her, she was very ecstatic with the progress with my incision and quite satisfied with the x-rays of my hip. It seemed to me that with the new regime, I was a couple of weeks, or more, ahead of my recovery from my 1st replacement in 2013. I can say that she is the most concerned Dr. I have had in my 78 years. She even said "Get back into golf."”
– Gerald B.
5
Patient rating: 5 stars
“Dr. Randall explained everything in detail and I didn't feel rushed. I look forward to the procedure and getting better.”
– Robert H.
5
Patient rating: 5 stars
“As always, terrific. Excellent care. Always takes the time to explain in terms a nonprofessional medical person can understand what has been done and what the tests reveal about the status of the situation. A highly recommended surgical doctor.”
– Rev C.
5
Patient rating: 5 stars
“Dr. Randall was very friendly and competent. She made me feel very comfortable. She explained what she was doing in the procedure and I look forward to seeing her again.”
– Loretta S.
5
Patient rating: 5 stars
“It was excellent. The surgery went really well and so did the re-hab at the Peaks. I would reccommend Dr. Randall to all.”
– Susan S.
5
Patient rating: 5 stars
“Dr. Randall was on time, on message, efficient, friendly and thorough. Going to the doctor is almost fun when the experience is this good, even though the news wasn't great.”
– Maria M.
5
Patient rating: 5 stars
“Dr. Randall always answers all my questions.”
– Richard L.
5
Patient rating: 5 stars
“Flagstaff bone and joint is one of the most superb medical facilities I have ever had the pleasure to experience! I have seen a few doctors there and they are above and beyond excellence in their field! From the girls at the front desk to all the doctors and their assistance's I could not be any more happier! I have highly recommend them to me many many many people. And I always will! My surgeries have been absolutely fantastic with the results being better than I could ever have expect! There's never waiting there, well mostly running on time, of course there's always certain emergencies that can't be helped. But have never experienced any problems whatsoever. I cannot recommend them highly enough. From their office staff and the cleanliness to the hospital and all the people that work at the hospital are a dream come true! I thank God for them! I cannot thank them enough for what they have done for me and members of my family and friends ! Thank you one and all, because it takes a team and they are one tight beautiful team ❤️”
– Debbie A.
5
Patient rating: 5 stars
“I have seen Dr. Randal for several years and have always been satisfied with her services.”
– Clare J.
5
Patient rating: 5 stars
“Excellent. Had two hip replacements within a year with very positive results. Would recommend to anyone requiring such surgery.”
– Carol R.
5
Patient rating: 5 stars
“Very impressed with professionalism and her knowledge of problem. Would recommend to anyone.”
– Larry R.
5
Patient rating: 5 stars
“Dr. Randal and her team provided me with AMAZING care for my total hip replacement. I was well informed throughout the process and and my new hip is fantastic!”
– Randi R.
5
Patient rating: 5 stars
“She arrived shortly after viewing my test results. She explained the issue completely and set up a plan for the care in short order. I was not there that long but got a complete picture of the problem and best solution.”
– Roberta F.
5
Patient rating: 5 stars
“Listened well, did hands-on manipulation to determine source(s) of pain, requested appropriate X-rays, discussed findings in understandable language, referred to PT and another specialist. PT is working!! Pain is diminishing!!”
– Mary B.
5
Patient rating: 5 stars
“Love Dr. Randall and her staff~! I am dealing with a torn meniscus in my knee and wanted to avoid surgery. The staff was very helpful in not only describing the issues within my knee but also all the options for me. They took the time to make sure all my questions were answered and sometimes that's hard to find in this fast-paced world. Over the course of my treatment, I received a "gel" shot, I think this was the real turning point for my recovery. Best wishes always.”
– Lani W.
5
Patient rating: 5 stars
“Had hip replacement four months ago, and am doing very well.”
– Jerry C.
5
Patient rating: 5 stars
“Dr Randall is very easy to talk with. She is clear in her explanation of the condition of my knees. When I’m ready for the replacement of my other knee, I will not hesitate to call her.”
– Linda S.
5
Patient rating: 5 stars
“Very prompt and concise.”
– Robert R.
5
Patient rating: 5 stars
“All the staff is very professional, and Dr. Randall is the best!”
– Bruce A.
5
Patient rating: 5 stars
“Had knee replacement in late June, 2016 and I feel like new person!! The exercises they suggested before and after surgery strengthened both knees and legs. Have recovered much sooner than ever expected. Have been walking up and down hills where I live for 1 to 3 miles a day with no problem. Amber did terrific surgery!!”
– Dana B.
5
Patient rating: 5 stars
“Dr. Randall is kind and professional and inspires confidence. Her education, training and experience are commendable and I really like that she is intense, but always has a great personality.”
– Colleen S.
5
Patient rating: 5 stars
“From my first appointment I was shown a very professional and competent medical office From the receptionist to all the medical assistants and meeting Dr Randall I knew I was in good hands. Everything was explained and I knew what to expect It was a very positive experience and I felt very prepared for my knee surgery I have mentioned to many people about Dr Randall and her staff here in Phoenix A few have known Dr Randall and have had the same positive and caring experience I received I'm truly thankful for having such an exceptional surgeon.”
– Joan P.
5
Patient rating: 5 stars
“I think she is excellent doctor, surgeon. She is knowlegible in her field She described my condition accurately. Thank you.”
– Mary D.
5
Patient rating: 5 stars
“From my very first appointment with Dr. Randall to the day I was discharged from the hospital, it was amazing that EVERY SINGLE PERSON I came in contact with was not only knowledgeable, but they were caring and/or concerned, pleasant and helpful. I never hesitated to push the call button while in the hospital because I knew someone would immediately be there to help me. (That was not always the case for me at other medical facilities.) I would highly recommend (and have) that anyone with a suspected orthopaedic problem schedule their appointment at Flagstaff Bone & Joint. I never thought I would classify a medical/surgical procedure as pleasant, but in this instance it truly was.”
– Kathryn O.
5
Patient rating: 5 stars
“I can honestly say I received the very best care from beginning to end. I am a surgical nurse working at a large hospital. So I think my apprehension was at an all time high. Nurses know just enough to worry about everything that could go wrong. However, Dr. Randall was so calm, and put all my worries to rest. I was able to walk 150 feet about 5 hours after my total hip. She did the anterior approach which allowed me to be back to work in 3 weeks. I am thrilled with the outcome and would certainly recommend her and Flagstaff Bone and Joint for a job well done. Thank you!”
– Marie B.
5
Patient rating: 5 stars
“Very good explained everything in detail. Very good doctor”
– Edward R.
5
Patient rating: 5 stars